REP VA Act – Single Caller ID and Regional Call Centers for Veterans
Current understanding
The Reducing Exploitation and Prioritizing Veterans’ Access (REP VA) Act would require the Department of Veterans Affairs to standardize outbound calls to veterans using a single, identifiable telephone number and to maintain at least one call center in each U.S. time zone for health care appointment and referral matters. The goal is to help veterans distinguish legitimate VA calls from scam/spoofed calls and to improve time-zone-appropriate access to VA telephone services. Status: introduced.